Complaint Process Notice
BridgeValley Community and Technical College (BridgeValley) takes very seriously complaints and concerns regarding the institution. Most complaints can be resolved at the college level. You may file your complaint through the use of the electronic form or by initiating the process by first contacting your advisor. You may also contact the Associate Vice President for Student Engagement / Dean of Students, James McDougle, if your complaint involves student interaction . If your complaint regarding BridgeValley has not been resolved at the institution, you may present your complaint as follows.
- If your complaint is associated with BridgeValley’s compliance with academic program quality and accrediting standards you may file a complaint with the Higher Learning Commission, the agency that accredits the institution. If the complaint is in reference to a specific program that holds accreditation, you may contact the appropriate agency to register your complaint (https://www.bridgevalley.edu/accreditation).
- For all other complaints about BridgeValley that are not about compliance with academic program quality and accrediting standards, you may file a complaint: