The Student Complaint Reporting policy is designed to help assure our students a quality education, provide excellent student support services, and help the College identify any serious or systemic problems or issues affecting the quality of student life.
This policy establishes a formal process to support student to have their complaints and concerns heard in an unbiased, standardized, and measurable way that includes three steps:
- Informal Resolution
- Formal Complaint, Investigation, and Resolution
- Appeal
Any student who believes they have been harmed by the interpretation, application or violation of College policies and/or procedures may file a complaint.